Help / FAQ

What is Explore Life?

Explore Life offers you a wide range on diverse content with a focus on hearing. Set off for an exploration tour through articles, interviews, videos and more. Because, THERE'S MORE TO HEAR.

For further information visit our 'About us' page.

And in case you should be very curious, do not hesitate to contact us - we love to hear from you.

Why should I sign up?

Create an account for exclusive interaction possibilities and a personalised experience:

  • recommend your favourite articles to others
  • subscribe to your favourite authors
  • create your own collections and add content
  • subscribe to other's collections
  • get personalised notifications to be up to date when it comes to high-quality content

How can I create my own collections?

To create your personalised collections you need to sign up or log in first. You can then easily create your own collections by clicking on the "Add to collection" button which can be found on your favourite articles, tweets, videos, etc.

Do you want to create your very first collection? Please follow these steps:

  1. After clicking on "Add to collection", you will be invited to give your new collection a name and a brief description.
  2. Click on "Create collection".
  3. The content will be added automatically to your new collection.

How can I add content to my already existing collections?

  1. Click on the "Add to collection" button which can be found on your favourite articles, tweets, videos, etc.
  2. Select a fitting collection.
  3. Click "Add to collection".
  4. The content will be added automatically to your existing collection.

How can I edit/delete one of my collections?

Head over to your own profile and choose the collections section, where you can find all of your personalised collections. On each collection teaser you can find two icons in the top right corner:

Edit (pencil icon) allows you to change your own collections' names and descriptions.

Delete (trash icon) allows you to permanently delete the collection after your confirmation. (Please note that this step cannot be undone!)

How can I remove content from my collections?

  1. Head over to your own profile and choose the collections section, where you can find all of your personalised collections.
  2. Choose the collection from which you want to remove a specific content item.
  3. Click on "Remove" in the bottom right corner on the respective content element.
  4. Confirm your decision. (Please note that this step cannot be undone!)

I forgot my password. What should I do?

In case you forgot your password and thus are unable to login to your account, you can easily reset it.

  1. Click on the Login button and choose "Forgot password?".
  2. Enter your email address and then click "Reset password".
  3. Check your email inbox for a message from us and find the link to reset your password.

How can I change my existing password?

  1. Login with your current credentials.
  2. Head over to your profile and click on Settings.
  3. On the following screen click the "Change password" button.
  4. We will send you an email inviting you to reset your password in clicking on the red "Reset password" button.

How can I change my profile picture?

If you want to upload a profile picture or change your existing one, you can do so in your profile:

  1. Please log in with your credentials.
  2. Head over to your profile and click on Settings.
  3. On the following screen click on "Select image" to choose an image you would like to upload.
  4. Make certain that the image has the dimensions of 400px width & 400px height. This image will be cropped to square.
  5. Click "Save settings" to upload the new image.

How can I unsubscribe email notifications?

  1. Log in with your credentials.
  2. Head over to your profile and click on Settings.
  3. On the following screen please uncheck the checkbox saying "I want to receive email notifications".
  4. Click on the "Save settings" button.

Explore Life offers you a wide range on diverse content with a focus on hearing. Set off for an exploration tour through articles, interviews, videos and more.